The Book

Introduction

We do not make any gender-specific distinctions in our texts and always speak, for example, of “the employee”. For this reason, all apparent gender-specific statements are always addressed equally to every person employed in the company or otherwise associated with it.

Introduction

ATIX is a provider of Linux & Open Source solutions for data centers. ATIX pursues the vision “We will be the number one choice for automation of Linux and Open Source in the data center”.

We believe in open standards, flat hierarchies and always transparent communication, both among ourselves and with our customers.

“Meet man with the same courtesy with which you receive a dear guest. Treat them with the same respect with which the great sacrifice is offered. Do not do to others what you yourself do not wish. Then there will be no anger against you – neither in the state nor in your family.” – Konfuzius

With this in mind, we deliver customized Linux and Open Source solutions for customers in the banking, insurance, trade, administration, development and industrial sectors.

Goals of The Book

How we as a company are perceived externally and internally depends crucially on the behavior of each individual employee. By formulating our ideas and making them publicly available, we define the code by which we can and must be measured.

This Policy includes principles and binding requirements for responsible conduct towards other employees, customers and suppliers as well as compliance with requirements, laws and the defined ethical and moral principles of the company.

Particular attention is paid here to the members of management and department heads, who act as role models in complying with and monitoring the compliance with the policies. They also serve as contact persons for questions about The Book and for addressing misconduct. Nevertheless, every employee, be it a consultant, developer, freelancer, trainee or intern, has the right and duty to promote and stand up for compliance with the Code of Conduct.

Employees – the foundation of ATIX

The human being is the focus of our actions.

Cohesion

The ATIX employee is the highest asset and foundation of our company. For us, all employees are valuable and equal. Therefore, we do not tolerate discrimination against employees, applicants, customers, suppliers, etc. on the basis of ethnic origin, gender, pregnancy or parenthood, sexual orientation, religion, marital status, age, origin, appearance, disability or any other grounds. We support our employees in optimally combining family, career and leisure time. Ultimately, this also benefits our customers.

Employee health and well-being

The health of our employees is important to us. We are therefore committed to providing the best possible workplace in terms of health and safety. We make optimum use of our employees and colleagues, so that there is neither too much nor too little demand. In addition, we pay attention to fair working conditions, working hours and provide employee benefits: e.g. free drinks, fruit, discounted fitness studio subscriptions, company bicycle. We are a family-friendly company, which is why we support the motto “Family First”. All this should contribute to an optimal working environment.

Development and training

We have excellently trained employees who are essential for the success of ATIX. Every employee gives his best for the good of the company. ATIX focuses on the individual development of its employees to strengthen their skills. In addition to vocational training, the programme also includes further training measures and on-the-job training together with qualified managers. Every employee therefore has access to further training days. We leave it up to the employee whether he or she takes part in internal or external further training or whether it is an online offer. In the case of long-term further training courses over several years, we find an optimal solution to arrange private, professional and further training in the best possible way.

Law and Justice

Our actions are in accordance with laws, ethics and morals. In the international context, this also means respecting the laws, value systems and morals of other countries.

Conflicts of interest

Every employee undertakes to protect the interests of ATIX. Possible conflicts of interest that may result in a biased decision or action are discussed without delay with the respective supervisor. We do not tolerate any secondary employment that could lead to a competitive situation with ATIX. Therefore each opening of a secondary activity has to be coordinated with the management. However, we are expressly pleased when employees perform honorary activities such as with the fire brigade, THW or associations, get involved in political parties or in the open source community.

ATIX corporate values

Work material / Internet use

ATIX provides the employees with working materials such as computers, notebooks, monitors as well as work tables and chairs. These and all other assets are the property of ATIX, which we deal with responsibly and for the purpose for which they are used. The private use of electronic equipment outside working hours is permitted to a reasonable extent. Access means to communication/data services (such as Internet access, telephone connections) provided by ATIX are used for business communication. Private use of the accesses is only permitted to a reasonable extent, and in compliance with all legal requirements (no violation of copyright, no use of illegal / dubious offers, …).

Each employee is responsible for his or her own work equipment, so that it is protected in terms of security, theft, burglary protection, protection against viruses and Trojans and protection against data loss. This freedom of choice, e.g. in the selection of the operating system, offers us a broad know-how and helps us to support our customers with the various requirements in the best possible way in the implementation of their wishes.

ATIX provides a defined basic framework of (free/licensed) software that is necessary in everyday work. Other privately installed software must be licensed by the employee if the author so provides. Just as we expect our customers to respect the rights of our software, we do not want to harm other software houses with illegal pirated copies.

Company facilities such as office supplies, printers, copiers, fax machines, telephones may only be used for company purposes unless otherwise specified in the individual case. The use of the company pool vehicles is only permitted for business purposes.

ATIX Services

ATIX provides the departments with the necessary infrastructure for their work in the form of servers and services, including backup and monitoring. This infrastructure is dimensioned and configured in such a way that it meets the requirements of the usual framework. The use of resources is for corporate use only, not for private use. The departments, and therefore every employee, are responsible for ensuring that the use is reasonable and that resources that are no longer needed are released before any extensions are requested.

Privacy Policy

Internal and confidential information about the company or its customers may not be passed on or discussed in public. In particular, information from the areas of finance, personnel, law, corporate development or insider information about other companies is treated strictly confidentially. Especially when it comes to fast, electronic correspondence via e-mail and instant messaging services, we take great care to ensure that no information falls into the wrong hands and that laws, morals and ethics are observed. ATIX also complies with all data protection laws and regulations to protect the privacy of its employees and customers.

Internal ATIX documents (e-mails, reports, plans) are and remain the property of ATIX even after the employee has left the company and may not be passed on to third parties without prior agreement. Ensure proper data destruction. Documents, patents, software, programs, source code and everything else that arises during working hours at ATIX is the property of ATIX.

Open Source und Innovation

As a company in the Linux and Open Source sector, we increasingly rely on Open Source both for our customers and for our tools and applications at ATIX! We are actively involved in the development of open source software. Bug fixes and extensions to existing Open Source software will be released as Open Source again. New software components are licensed under an open source license after consultation with the management. The copyright for new software components is held by ATIX, which is why ATIX is noted in each case for all participations. Open Source stands for innovation – for new tools, new products and new ways of thinking. We are happy when employees have ideas that move us and our customers forward. We promote innovation and offer freedom to work on new technologies. But not only new technologies can be innovations, we also value improved processes, structures and working practices.

TEAM – Together Everyone Achieves More

Collegian cooperation

The ATIX team is more than the sum of its parts. We support each other and pull together in the same direction! We are mutually respectful and encourage cooperation between all employees and departments through a variety of measures.

In order to ensure communication between all employees (internal and external), ATIX provides an internal protected company chat (no data is transmitted to the outside).

There are special event days (“CrewDays” and “OfficeDays”) to ensure that the consultants, most of whom work away from home, and the employees, most of whom work in the office, meet regularly. All employees come together in the office for an event day, each of which is held under a specific motto. In addition, we try to agree with our clients that consultants are on site every other Monday (“OfficeMonday”) to ensure the mutual exchange of experience and communication.

Meetings and decision making

We rely on an open meeting culture between and within a department. For an efficient meeting, we invite only the necessary people for a meeting; set goals and agendas; define location and time, and ensure that the meeting begins and ends on time. We respect the common rules of conversation and other opinions.

Entscheidungen (z.B. im Rahmen von Kundenprojekten, internen Projekten) treffen wir erst nach angemessener Erfassung der Datenlage und der Abwägung aller zur Verfügung stehenden Alternativen. The implementation takes place after appropriate preparation and, if necessary, in coordination with the customer or other departments.

Open interaction WITH each other

We are in favour of an open, fair and trusting relationship with each other. Conflicts also occur in the business environment between colleagues and managers. We talk WITH each other – not about each other. We deal openly with conflicts, discuss objectively in order to find a solution together, if necessary we call in a mediator. We accept that we all make mistakes and try to learn from them.

Self-initiation

We value ideas, as they are the basis for new projects and products, and can improve the company culture. ATIX therefore promotes the development of ideas on the employees’ own initiative and grants work resources and 50% of the working time for agreed idea developments, the remaining working time is to be spent privately. In addition, suggestions for improvement made by employees are discussed openly and objectively.

Executives

ATIX managers are responsible for the best possible working conditions, fair cooperation and excellent quality of products and services for customers. A clear, balanced and unambiguous communication with the employees is essential. Every manager is a role model for the employees and is committed to trusting and reliable dealings within the company.

Image and positive attitude

The image of ATIX in the public, especially with customers and suppliers, is important to us. The positive attitude towards the company is also reflected in our daily work in the office and with our customers. We talk positively about ATIX and address problems directly or present our ideas for the improvement / optimization of the company pro-actively in order to continuously improve the company. We have fun at work and try and support each other in difficult situations.

Business relations

Customer is king

ATIX can only be as successful as its customers are. People and their needs are the focus of our joint activities. ATIX offers specialized know-how in the Linux and Open Source environment and focuses on individual, tailor-made solutions for customers. We are open to new, modern technologies and approach our customers’ challenges with a corresponding foresight. We reduce complexities and bring joy into your daily work.

Our top priority is to meet the requirements of our customers in the best possible way so that we can maintain a high-quality, long-term cooperation with the customer. We want to be perceived by our customers as a reliable, serious, competent and trustworthy partner. Every employee is thus called upon to do his or her best.

We pay attention to fair dealings with our customers and always deliver work results of high quality. In order to achieve the best possible results for our clients, we listen, perceive and seek dialogue. We demand from ourselves and from our customers mutual respect and esteem and pay attention to truthful information when communicating with our customers. We do not provide misleading or untruthful information.

The products and services offered by us respect data protection. We treat personal data with the utmost care, with the retention of laws and regulations.

Bribery and corruption

Regardless of whether certain forms of taking or giving an advantage may be permitted by law, ATIX does not take measures that fall under the commonly used terms of corruption and bribery.

For example, it is not permitted to accept or give attention to customers and suppliers that could indicate a possible benefit or advantage in type and scope. In case of doubt, a case-specific distinction should be made with the help of management. Furthermore, the respective specifications of the customer / supplier are to be observed in order not to unintentionally violate regulations of the customer / supplier. Special attention must be paid here to the interaction with authorities and other state enterprises.

The term “attention” covers a number of possible points and should therefore be questioned on a case-by-case basis, e.g:

  1. The classic promotional gift (ballpoint pen, notebook, …)
  2. Higher-priced grants (bag, umbrella, …)
  3. Other benefits (electrical appliances, gadgets,…)
  4. Discounted subscriptions
  5. Invitations to business lunches
  6. Invitations to events
  7. Sponsoring of events
  8. Assumption of drinks/eating costs/expenses, if a customer/supplier gives a lecture at an ATIX event.

Fair competitor

ATIX behaves fairly in competition and observes applicable laws and regulations. A competitor yesterday can already be the best partner or customer tomorrow. We do not spread bad news about our competition but present the advantages of ATIX. When dealing with the competition, we observe not only laws but also basic moral principles and refrain from illegal activities such as espionage or copying of ideas, products, documents, etc..

We convince with our advantages, pay attention to antitrust regulations and refrain from silent or explicit agreements regarding price, market, territory and customers.

Environment and social affairs

As far as possible, ATIX avoids the unnecessary use of paper and other avoidable resources. We receive food and drinks for employees in returnable packaging as far as possible. We promote the use of public transport for employees’ journeys by locating the branch in the direct vicinity of public transport and CO2-neutral travel by promoting company bicycles and making bicycle parking spaces available. We promote the use of renewable resources.

ATIX does without the usual industry attention for customers and suppliers during the holidays and donates the saved budget for selected social projects. As a special project we support projects around the rhinoceros by helping to train rangers. Why? Because Rhino is the mascot of our product orcharhino.

Compliance and contact

The ATIX Code of Conduct is intended as a positive guideline for good cooperation and is strongly based on generally accepted standards. Nevertheless, individual agreements may not be honoured. Whether this happens intentionally or unintentionally does not matter.

In this case, any employee who becomes aware of such non-compliance has the right and duty to ensure compliance with the agreements. He can communicate this directly (e.g. from colleague to colleague) or he can contact his head of department or the management directly.

Changes and additions to The Book will be openly communicated. Remedied non-compliances are also communicated openly if, on the one hand, this does not undermine the personality rights of the person concerned and, on the other hand, it is to be expected that further non-compliances will be prevented as a result, e.g. because the non-compliance is presumably due to accidental ignorance of a legal situation/… could probably happen to the next employee.

More questions about our corporate philosophy?

Mark Hlawatschek
Mark HlawatschekCEO
Thomas Merz
Thomas MerzChairman

This post is also available in: German