ATIX Support Subscriptions
ATIX support subscriptions include a support quota that can be retrieved flexibly. This provides you with the support of the experienced ATIX support team, in exactly the form you wish.
The support subscriptions are characterized by clear parameters and the highest level of flexibility in use. After an accurate consultation with the ATIX support team, Select the right subscription for your needs. You can choose both the support level, The scope, the response time, and even the type of support.
Get the tried and tested ATIX support! Contact us at firstname.lastname@example.org.
We will be happy to advise you!
|Standard Subscription||Premium Subscription|
|Term:||1 Year or 3 Years||1 Year or 3 Years|
|Support period:||9×5||24×7 (Severity 1)|
|Severity 1 response time||4 Business hours||2 hours|
|Severity 2 response time||1 working day||4 Business hours|
|Severity 3 response time||2 working days||1 working day|
|Severity 4 response time||2 working days||1 working day|
|Support access:||Ticket system (9×5)||Ticket system (24×7)|